Writer Safeguard Reduces Accidents by 50% & Elevates Fleet Security with Netradyne

Company

Writer Safeguard, the Cash Management Business of Writer Corporation, has been a leader in comprehensive cash services since 2001. Serving corporate clients across India, the company manages a network of nearly 40,000 touchpoints—including ATMs and retail locations—spanning 25 states and 1,500 locations. Supported by a workforce of over 10,000 people, Writer Safeguard operates a massive fleet of more than 1,600 cash vans that service over 23,000 ATMs and 20,000 retail points nationwide.

Challenge

As one of India’s foremost cash management companies, Writer Safeguard faced the dual challenge of maintaining world-class service standards while ensuring the safety of its high-risk assets: its drivers and the cash they transport.

With cash vans constantly on the road, the fleet was prone to accidents attributed to unsafe driving behaviors, including impaired reaction times from fatigue, over-speeding, and tailgating. Beyond road safety, the leadership team sought a comprehensive solution to address critical operational challenges.They required a solution that would not only ensure compliance with MHA and RBI norms for cash-carrying vehicles but also provide assurance that all cash was safe and accounted for during transit.

Solution

In 2022, Writer Safeguard turned to Netradyne to address these challenges, installing Netradyne’s Driver•i in approximately 50% of their vehicles as part of phase-1 of the engagement.

The device’s advanced sensors and vision-based technology allowed Writer Safeguard to capture and analyze several hundred data points per trip. Unlike traditional telematics, Driver•i enabled a culture of coaching rather than just monitoring. The company utilized the platform to implement automated, virtual, and in-person coaching, leveraging GreenZone® scores to provide drivers with fair, constructive feedback on their performance.

"We are glad to contribute towards making Indian roads safer by leveraging next-gen technologies in our fleets."
- Manosh Bhattacharya , Country Head, Writer Safeguard

Results

Within just six months of deploying Netradyne’s technology, Writer Safeguard reported a tangible impact on its partnership KPIs, fundamentally shifting the safety culture among its drivers.

• 50% reduction in accidents achieved within six months.
• 74% drop in drowsy driver instances.
• 38% reduction in distracted driving events.
• Enhanced Security: The smart cameras provided an extra layer of security, enabling the company to successfully track a cash van during an attempted theft.

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Please note: This case-study was first published in Forbes India on April 7th 2023