Why does Netradyne retain customer data?

Netradyne retains information to effectively provide services and to comply with applicable laws and regulations. Reasons include: providing ongoing services, improving and developing products and services, for training, to comply with applicable laws, rules, and regulations, and when customers have requested retention outside of normal policy.

How long is locally recorded video data available?

All locally recorded video data that is not uploaded from an edge device to Netradyne servers is available for up to 200 hours (depending on hardware configuration) of driving time, after which such video will be overwritten.

How long is non-video data retained?

All non-video data (e.g., driver history, statistics, reports) available through the Customer software portal (IDMS) will remain available for one year in addition to the month in which it was gathered. For example, non-video data collected on July 15 will be available through the end of July of the following year.

Does Netradyne sell personal information?

No, Netradyne does not and will not sell your (or your drivers') personal information.

Are there exceptions to the data retention policy?

On rare occasions, it may be necessary to retain certain data if required by applicable law, contract, or due to litigation or business disaster recovery needs.

Customer Data Retention Policy

Q: What is the scope of Netradyne's Customer Data Retention Policy?

This policy covers the data collected through the Driveri unit and stored on Netradyne-owned or leased systems and media. It applies to data collected and held electronically, including video and audio recordings. Retention of certain information may be governed by applicable law or legitimate business purposes.

Q: How long is uploaded video data available?

All uploaded video data is available through the Netradyne system for three months in addition to the month in which it was gathered. For example, video collected on July 15 will be available through the end of October.

Summary

Netradyne’s goal with regard to Data Retention is to ensure that it retains data necessary to effectively provide, and to continually improve and develop, products and services.

Scope

This policy, unless agreed in writing otherwise, covers the data collected through the Driver·i unit and stored on Netradyne-owned or leased systems and media. It applies to data collected and held electronically, including video and audio recordings. Our retention of certain information may be governed by applicable law or legitimate business purposes.

Reasons for Data Retention

Netradyne retains information to effectively provide services and to comply with applicable laws and regulations. The reasons we may retain data include:

Providing ongoing services to you;
Improving and developing products and services;
For training;
To comply with applicable laws, rules, and regulations; and
Because you have requested, and we have agreed in writing, to retain it outside of our normal policy.

Data Duplication

Netradyne seeks to avoid duplicative data storage whenever possible, but there are certain instances where data may be held in more than one place. However, any data that you download from the Netradyne system is no longer under our control and therefore not subject to this policy.

Retention Requirements

Uploaded Video Data‍

All uploaded video data is available to you through the Netradyne system for three months in addition to the month in which it was gathered (“Video Availability Period”). This means that video collected on July 15 will be available to you through the end of October.

Locally Recorded Video Data

All locally recorded video data that is not uploaded from an edge device to Netradyne servers is available to you for up to 200 hours (depending on hardware configuration) of driving time, after which such video will be overwritten.

Non-Video Data

All non-video data (e.g., driver history, statistics, reports) that is available to you through the Customer software portal (IDMS) will remain available to you for one year in addition to the month in which it was gathered. This means that non-video data collected on July 15 will be available to you through the end of July of the following year.

Personal Information

We do not and will not sell your (or your drivers’) personal information. Exceptions for Legal Proceedings On rare occasions, it may be necessary to retain certain data, such as if we are required to do so by applicable law, contract, or due to litigation or business disaster recovery needs.

Exceptions for Legal Proceedings

On rare occasions, it may be necessary to retain certain data, such as if we are required to do so by applicable law, contract, or due to litigation or business disaster recovery needs.