Ward Transport and Logistics

Ward Trucking Cultivates Stronger Driver and Fleet Manager Relationship With Netradyne Driveri®

Challenge

Ward Transport and Logistics, an industry leader in logistics solutions, wanted to cultivate a stronger and more collaborative relationship between their drivers and fleet managers.

“Our team understands the positive benefits of employee engagement-working together toward common goals and key performance indicators,” Director of Safety Steve Dunn said. But he also understood the challenges associated with installing a video-based monitoring system, including driver acceptance and the burden involved with reviewing video, especially with a small safety department.

Ward Transport and Logistics cares deeply about its drivers and wants to enhance the relationship between drivers and fleet managers by removing any guesswork and recognizing their top performing drivers.

Solution

After looking at a variety of vision-based systems, Ward Trucking selected Netradyne Driver to provide its team with a driver-first, collaborative approach toward safety, service and recognition.

Driveri is the only vision-based driver recognition safety program that removes guesswork by analyzing and recording safe driving as safe driving. Managers see the whole picture, exactly as the driver saw it.

Ward Transport and Logistics’ fleet managers now have the ability to process timely information and accurately recognize strong results. They also have the opportunity to reinforce best practices with real-time, balanced coaching.

Drivers were given company issued phones with the Driveri mobile application installed. That is when they started to see dramatic improvements. The drivers knew where they stood, had visibility of what their score was and what key behaviors they could change to improve their own scores.

Ward Transport chose Driver because leadership liked how the platform operates based on the application of artificial intelligence, machine learning and edge computing. The driver mobile application has had a good acceptance with the drivers. Drivers want to see their scores and know how they are doing. The app also helps to manage the coaching load of the safety department. The superior video quality allows the safety department to view the footage on a big screen TV.

Ward Trucking saw immediate improvements in their driver’s performance. For example, the company saw 89% of the 1,4+ million captured minutes were analyzed as driving minutes without risk. Driveri also recorded 346 Driver Star events, where a driver recognized risk and took action to reduce the risk through positive driving

We were looking to strengthen our safety program with leading-edge technology. Driveri provided a driver-friendly balance between deep insight into the driving environment, timeliness of meaningful data and recognizing the positive performance of our drivers.

– Steve Dunn, Director of Safety at Ward Transport and Logistics

Results

Within one month of using the driver mobile application, Ward Trucking saw:

About Ward Transport and Logistics

Ward Transport and Logistics is a family-owned and operated company. They started in 1931 with their leadership team is four generations deep. Over the years, they have grown their fleet from one truck and two guys to over 600 trucks, handling more than 5,000 shipments a day.

They are known for being one of the most responsible and reliable shipping logistics partners in the industry. They have been awarded as a SmartWay Transport Partner for 10 years, and were awarded Business Firm of the Year by the Altoona-Blair County Development Corporation.

Ward Transport and Logistics’ services include less than truckload, truckload, third-party logistics, brokerage services and expedited transportation to 186 million people in 25 states, Canada, Puerto Rico and Guam.