Technical Program Manager

Role and Responsibilities

• Ensure Success of Key account deliverables by being the bridge between business requirements and Netradyne engineering.
• Respond to technical questionnaire for large prospect RFPs.
• Communicate extensively with key customer account stakeholders (business and technical) and internal stakeholders (engineering, Operations, business) via all modes and all geographies.
• Identify and proactively remove any potential roadblocks to customer success.
• Use inter-personal skills to develop strong internal and external relationships, and leverage those to improve collaboration.
• Provide regular and proactive updates to Netradyne Senior Management on Program progress.
• Understand technical requirements from customer and/or partner, and identify potential architectural solutions to achieve the same, given knowledge of Netradyne product architecture. Collaborate internally to conclude on the architecture as necessary.
• Develop deep understanding of Netradyne Product and Architecture. Be the SME on published and unpublished product functionalities.
• Provide inputs to the Engineering teams on Improvement areas.

Essential Skills

• Strong communication skills – verbal and written.
• Ability to develop strong working relationships with all stakeholders.
• Attention to detail.
• At least 5 years of prior experience with developing, testing and releasing scalable software projects.
• At least 3 years of experience managing and delivering high quality software, either as a development manager, or a project manager or a product manager.
• Ability to lead teams without managing.
• Strong knowledge of architectural patterns, esp. related to server side software.
• Conversant with APIs / Webhooks / Scalable Servers / Technical Feasibility / Public Cloud and related concepts.
• Should be conversant with project management tools like Microsoft Project.
• Strong presentation skills, using tools like Microsoft Office tools.
• Good understanding of software development lifecycle (SDLC).
• Reasonable understanding of product and cloud security.
• Prior experience working with teams and stakeholders in multiple geographies.
• Good understanding of B2B business.

Qualifications and Education Requirements

BTECH/MTECH in Computer Science or a related field. MBAs with hands on engineering experience might have an edge.